My tracking says that my box has been delivered but I haven't received it. Help!

In our experience, we have noticed that this happens a handful of times each month, especially within the US. In most cases the box will show up a day or two later. Please also double check with your neighbors in case your box ended up on their doorstop accidentally. If you haven't received the box within the next 5 days, email us at support@owlcrate.com. Thank you!

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